This is a mini-rant. \ud83d\ude41<\/p>\n
So, I’ve got an Orange contract phone and the wife has a Orange pay-as-you-go phone, both are in my name.\u00a0 Tried calling her, except the stupid Orange network has assumed that since she didn’t answer one call and it dropped to voicemail, then all future calls should immediately go to voicemail.\u00a0 Her phone doesn’t even ring.<\/p>\n
I figure this will reset if she calls to collect her voicemail – except neither her nor I know how to do this.\u00a0 Personally I detest mobile voicemails and the first thing I do on my phone is permanently have it removed.\u00a0 \u00a0Thus the solution is to do the same to her phone.<\/p>\n
No problem you might think.\u00a0 Both phones are in my name, I’ll just call up Orange and they’ll sort it.\u00a0 Not on your nelly mate.<\/p>\n
Orange contract customer service don’t help with PAYG phones and the (very helpful) guy told me I would have to call 07973100451.\u00a0 \u00a0“Ok, thanks for your help”, I replied and proceeded to call the supplied number.<\/p>\n
So, I call the number and immediately the standard Orange female recorded message informs me “This number is permanently barred”.\u00a0 \u00a0Excuse me?\u00a0 \u00a0I call customer service to clarify.\u00a0 Turns out you have to call from a land line.<\/p>\n
So not only will Orange contract not help with Orange PAYG, Orange contract actually block you from phoning Orange PAYG.\u00a0 Perhaps they are afraid of people moving from contract to PAYG.\u00a0 What a stupid, stupid setup.<\/p>\n","protected":false},"excerpt":{"rendered":"
This is a mini-rant. \ud83d\ude41 So, I’ve got an Orange contract phone and the wife has a Orange pay-as-you-go phone, both are in my name.\u00a0 Tried calling her, except the stupid Orange network has assumed that since she didn’t answer one call and it dropped to voicemail, then all future calls should immediately go to … <\/p>\n